14
Passenger Sprinter

We needed transportation for ten of my son’s friends to a paintball party and used Ideal Charter. I had never used them before and really didn’t know anything about them, but their quote for the job seemed reasonable and their response time to my question was the most prompt of any service I looked into (they actually responded to me on a Saturday; everyone else waited till Monday to respond). I couldn’t have been happier with the experience. Tom (the owner?) was personable and courteous on the phone, and even called me the day before (unasked) to confirm the time and location of pickup. He drove the van himself, showed up promptly, got us where we needed to go on time, and was very mellow with a mini-bus full of thirteen year olds. The van was pristine and didn’t have any weird smells like old cigarette smoke or chemically cleaners. I’m always nervous about using new services, but Ideal came through with shining colors and I’d use them again in a heartbeat.

Perfect! No complaints! We used Ideal Charter for our wedding in late September — they shuttled the wedding party, and transported guests from our West Loop venue back downtown after the party. I arranged the transportation with Tom, the owner, and he was efficient and the pricing was very reasonable! Frankie was our driver, and he was wonderful! He was kind enough to provide some treats for us, the bus was clean, he played our music, and he was flexible and happily scooted between locations on the fly. Pricing was consistent throughout the process and included the taxes and fuel charges (and was the best rate I was quoted).