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We needed transportation for ten of my son’s friends to a paintball party and used Ideal Charter. I had never used them before and really didn’t know anything about them, but their quote for the job seemed reasonable and their response time to my question was the most prompt of any service I looked into (they actually responded to me on a Saturday; everyone else waited till Monday to respond). I couldn’t have been happier with the experience. Tom (the owner?) was personable and courteous on the phone, and even called me the day before (unasked) to confirm the time and location of pickup. He drove the van himself, showed up promptly, got us where we needed to go on time, and was very mellow with a mini-bus full of thirteen year olds. The van was pristine and didn’t have any weird smells like old cigarette smoke or chemically cleaners. I’m always nervous about using new services, but Ideal came through with shining colors and I’d use them again in a heartbeat.

Thanks so much for all your help with our tour. All the participants liked the service of your company and we are glad that everything went very smoothly. The bus itself worked great for our group size and we really appreciate the bonus day with large bus to drive us to the airport on the last day. We would like to tell you how we enjoyed having Frank Sheldon as our driver. He was always on time, keeping the bus clean and having water available all the time for everyone. He was extremely friendly with the group, even though most of the participants could not speak English. I would definitely recommend Frank and your company to anyone looking for similar services and will certainly look to Ideal Charter and Frank for our tour next year.