Chevrolet
Suburban

We needed transportation for ten of my son’s friends to a paintball party and used Ideal Charter. I had never used them before and really didn’t know anything about them, but their quote for the job seemed reasonable and their response time to my question was the most prompt of any service I looked into (they actually responded to me on a Saturday; everyone else waited till Monday to respond). I couldn’t have been happier with the experience. Tom (the owner?) was personable and courteous on the phone, and even called me the day before (unasked) to confirm the time and location of pickup. He drove the van himself, showed up promptly, got us where we needed to go on time, and was very mellow with a mini-bus full of thirteen year olds. The van was pristine and didn’t have any weird smells like old cigarette smoke or chemically cleaners. I’m always nervous about using new services, but Ideal came through with shining colors and I’d use them again in a heartbeat.

I just wanted to reach out to you regarding our rental of your Coach on Friday, May 1st. Thank you, thank you, thank you!!!! Everything worked out perfect for our transportation needs on that night. Nick was an awesome driver, and ALL of us on the bus marveled at his driving skills in Chicago ☺ I cannot say enough about Nick being there in a timely manner, his professionalism and courtesy to all of our guests. Renting this transportation made all of our guests more at ease being in Chicago, and not having to worry about parking, directions and being on time for the Rehearsal / Rehearsal Dinner. Again, thank you for a job well done!!